Key Performance Indicators  Use Key Performance Indicators (KPIs) to change behavior and improve results! At the end of the day, how do your people know they did a good job? Does your cost accounting system provide meaningful, actionable information? Do you use non-financial measures of performance? At the R. Pay Company, we believe that Key Performance Indicators, change behavior, set expectations and hold people accountable for results. We help you tie your measurement systems to the business and operations strategy to assure that the results you are getting are the results you want. Without accountability and discipline, results can be elusive, so we help to design and set-up KPIs that will drive the behavior and results you need to achieve. Many times, by simply implementing KPIs, we have seen improvements of over 20% within just a couple of weeks. KPIs represent the dials on the dashboard for business operations. They should measure not only financial results but also operations, service and innovation. KPIs should be simple, meaningful, achievable, reliable and timely ("SMART") and measure performance over time using trends. Using easy to read graphs and posting them where all employees can see them is critical to their success. We have developed several models to help companies implement effective KPI programs quickly. KPIs will make goals come alive and provide focus to everyone in your organization. Home   •   Services   •   Industry Resources   •   About   •   Contact © 2004 The R.Pay Company, LLC.